T & C

Terms and conditions, Payment info, shiping and delivery

Welcome to Fashion Giraffe Online Boutique. We here provide wide range of beautiful clothes for women. Interested to purchase our products items, please read our policy below:

1. How to order??

• Interested to purchase Fashion Giraffe's Products? Copy Paste the item's name/items code, size, color and quantity and please send order via email to fashiongiraffe321@gmail.com . We receive order through Facebook pm too. All purchasing order will be corresponding via emails and Facebook pm. 

2. Terms and conditions

• There are NO MINIMUM LIMIT to place order for DRESS and BLOUSE Items.
• First PAY first serve basis
• Purchase order cannot be cancelled once payment has been made.
• There may be a slight difference in the actual products’ colour due to the photo’s quality and   brightness and contrast of each individual’s monitor
• Stocks reserved are not allowed. No backouts once purchases had been confirmed.
• We're not responsible for lost items / damages during delivery period.
• All payment must be made via bank in to Maybank Account which will be provided together with the invoice through emails correspondence. Please also include the payment details (such as transaction code & date of payment made) that have been made and email fashiongiraffe321@gmail.com for PROOF OF PURCHASE.
• Serious buyer will be entertained only.

3. Payment Info:

• All transactions are in RM (Ringgit Malaysia)
• All are require to made via Online Banking /Cash Deposit Machine into our Maybank account.
• Payment amount and bank details will be provided after we receive purchase order from customer via email or facebook pm. Once payment has been made, inform us by replying to the Order Summary email that we sent to you. Please also include the payment details (such as transaction code & date of payment made) that have been made and emailFashiongiraffe321@gmail.com for PROOF OF PURCHASE.

4. Non-Returnable/Non-Exchangeable Section/Non-Refundable:

• Return or exchange or refund is NOT allowed if minor loose threads, irregular fold or wrinkle produced by crumpling, colour differs slightly from the pictures shown online.
• Return or exchange or refund is NOT allowed if item design is slightly different from the picture displayed (e.g. button, pocket, or tag). Return or exchange or refund is NOT allowed if size measurement differs about 1-3cm only. Return or exchange or refund is NOT allowed, if material quality is not up to buyer's expectation. Return or exchange or refund is NOT allowed, if buyers are not satisfied with the quality of the design or cutting.
• Buyers who did not inform us regarding the reason for exchange and post the item back directly will NOT be entertained. 
• Sold-Out or Out of Stocks Items are not available for exchange.